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TENANT SERVICES

Tenant Responsibilities

Requests

For Maintenance

Tenant Responsibilities

01/

Simple Upkeep Is Your Responsibility. This Includes, But Is Not Limited To:

  • Changing light bulbs.

  • Replacing smoke detector batteries; never leave a detector disabled.

  • Hanging shower curtains & liners.

  • Housekeeping/cleaning.

  • Plunging toilets.

  • Spraying bug spray, setting mouse traps, etc. if needed.

  • Keeping your porch and yard clean and litter free.

02/

Heat Control

  • You should never turn the heat below 65 degrees in the winter months, especially when the property is vacant during breaks.

  • If the heat is turned off and the property's water pipes freeze and burst, you will be billed accordingly. This can be very costly.

03/

Plumbing Fixtures

  • Do not flush paper towels, facial tissues, cotton swabs, condoms, or feminine hygiene products down the commode.

  • Please keep a plunger on hand to avoid being billed for a service call.

  • If we unclog your plumbing fixture and find it was due to tenant negligence, then you will be billed accordingly.  

04/

Garbage Disposal

  • The purpose of a garbage disposal is to break down very small scraps of food that fall into the drain.  

  • Your garbage disposal can only handle a small amount of waste at a time and it will not function properly if overloaded.  It is not to be used as a garbage can.

  • Do not allow metal, glass, or other non-food items to fall into the sink drain.  

  • If you use your garbage disposal improperly and it must be repaired, you will be charged accordingly.

05/

Pest Problems

  • Poor housekeeping is the number #1 cause of pest problems.  

  • Trash (empty beer cans/bottles, etc.) and open food containers left on counters, floors, and furniture attract pests.  Clean up and remove trash regularly, especially after parties.

  • Leaving doors and windows open (without the screens in place) for an extended period of time may cause a pest problem.

  • If we find a pest problem in your residence was caused by tenant negligence, you will be billed accordingly.​

Placing A Work Order

To place a non-emergency maintenance request, please fill out all of the information requested below in the work order. 
Note: Please be as specific as possible with regard to describing the maintenance issue.

After Hour Emergency Maintenance

An after hours emergency is a situation in which either the property or the tenant will suffer loss if the situation goes uncorrected until the next business day.  
For example – the heat goes out.
For an after hours emergency maintenance request, please call (404)-902-3456.  
If there is a life-threatening emergency, please call 911 immediately.
Submit A Work Order

If you live in a home or your apartment has no number, just enter "N/A"

Is it alright for workers to enter your unit when no one is present?
Do you have a dog?

If you have a dog, it must be contained in another room or in a crate while the work is completed.

Thanks for submitting!

Please fill out the form below to request for maintenance. All fields marked with an asterisk (*) are required.
Please describe the problem to the best of your ability and be as specific as possible.
We will get back to you as soon as possible!
Place Work Order
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